Shipment Terms

The shipment of the goods ,will be arranged within 2-3 workable days from order's date
The quantity minim for each order= EUR 30.All prices are VAT inclusive.

Returns Policy



Returns

We hope you will be completely satisfied with any product purchased from Lidive Trading, but if you wish to return an item to us, we aim to make it as quick and convenient as possible. Any item may be returned for any reason within 7 days from the date of despatch for a full refund (less postage costs), as long as it remains unused and in as new condition with all packaging and labels intact.

For information on how to return your goods please contact: info@lidive.com
all goods should be returned via an insured, traceable service to:
Lidive Trading c/o POSTA IMPRESA POST BOX 88 -20090 SEGARTE MI Italy

Please be aware that return postage fees cannot be refunded unless the reason for the return of the goods was due to an error made by us. If the error is ours we will then refund postage costs up to a maximum of the postage price you originally paid on your order.

Exchanging goods

When returning goods due to incorrect sizing where a replacement is required, it is advisable to place a new order on the website for the correct replacement goods first. This ensures that the goods can be despatched with a minimum of delay in order to get them delivered to you promptly. You should then follow the normal returns procedure as above to return the original goods for refund.


Signing for/collection of goods

We use Poste Italiane mail recorded and signed for delivery services. If you fail to sign for your goods Poste Italiane Mail will return goods to the origin .